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This website is intended only for users of nicotine or tobacco products who are over 18.

This website contains information about our tobacco products and we need your age to make sure that you are an adult in Sweden who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults.

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myIQOS myIQOS

Care you can count on. Welcome to a world of more.

We're by your side as you take the next step on your journey with IQOS.

  • Try for 60 days

    Order your IQOS with our money-back guarantee.

  • Accidental damage coverage

    Replace your device if something unexpected occurs.

  • International assistance

    Support you can count on when abroad.

  • Customer offers

    Get more out of your IQOS! Whether you are a new or existing customer.

myIQOS myIQOS

Create an IQOS account, register your device, opt-in for marketing, and unlock your extended support and privileges.

Sign up

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Try IQOS for 60 days

Get to know more about IQOS in your own way. Order to your home or visit our stores.

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Accidental damage coverage

We are here for you if something goes wrong. Whenever you may need it, our IQOS Experts will help you replace your device.

Man with phone in one hand, IQOS device in the other who is trying to follow IQOS guidelines

Issues with your IQOS? Try our online diagnostic tool.

Troubleshoot with our self-diagnostic tool and find a solution for device issues in a few easy steps.

Choose your IQOS device

Brilliant gold IQOS 3 DUO holder and charger next to reading glasses

International assistance

When you have registered your IQOS, we offer international assistance. Wherever you are, our support is there for you if something goes wrong.

  • One call away when you are abroad

    Even if you are traveling or working abroad, we are only one call away. Our support is there to replace a defective IQOS or answer questions.
  • Available in 40 countries

    International assistance is offered in numerous countries, read more to find out where.

Read more

Brilliant gold IQOS 3 DUO holder and charger next to binoculars

Customer offers

Get more out of your IQOS! Whether you are a new or existing customer.

View customer offers

Got a question?
Find the answer in our FAQs.

FAQ

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