1 IQOS DUO
Pocket Charger

Try IQOS for 60 days or more.
Welcome to the IQOS experience.
Introducing a new way to get your tobacco taste without the smell
of smoke, fire and ash. This is IQOS, your electronic heated device.
-
No smoke-smell
IQOS has no lingering smell or secondhand-smoke. It’s all tobacco vapor.
-
Heat replaces fire
IQOS heats tobacco electronically, without fire. We call it the future of smoking.
-
Real tobacco
By heating tobacco instead of burning it, the taste af real tobacco is emphasized.
Welcome to the IQOS experience.
Introducing a new way to get your tobacco taste without the smell of smoke, fire and ash. This is IQOS, your electronic heated device.
-
No smoke-smell
IQOS has no lingering smell or secondhand-smoke. It’s all tobacco vapor.
-
Heat instead of fire
IQOS heats tobacco electronically, without fire. We call it the future of smoking.
-
Real tobacco
By heating tobacco instead of burning it, the taste af real tobacco is emphasized.
IQOS DUO

What is in the box
IQOS DUO
IQOS DUO is our most elegant tobacco heating system. Designed to fit amazingly in your hand, it gives hundreds of customization options to match style and needs. Choose from 6 colours.
- Fast and free shipping in 1 - 3 working days.
- Free return shipping - free of charge
- 60-day money-back guarantee on your IQOS
We offer both guidance in our IQOS stores and online. Watch our support videos where we for example go through how to use, how to clean or how to remove a heatstick. Furthermore you can book a one-way video call with an IQOS expert. You will never show yourself but you will see our expert and our products and have the chance to receive answers on more comprehensive questions.
One alternative is to visit one of our IQOS stores. If you’re not able to do that you can visit our support page or contact us via email, telephone or in the live chat that you find in bottom right corner here on our website.
This is offered to you if you have registered an account at IQOS.com and your IQOS device is registered on your profile. The money-back guarantee is only valid for your first-time purchase of an IQOS.
How to return your device depends on where you bought it. Read more here in the FAQ.
Yes, the 60-day money-back guarantee applies as long as your IQOS device is registered on your account on iqos.com.
All our delivery options usually have 1-2 business days.
If you have issues with your device, it might need to be replaced. For any assistance, please contact IQOS Support who will help you to troubleshoot and inform you which replacement options you have.