Welcome to IQOS Support
Using IQOS is easy. Learn how to use, clean, and charge your IQOS 2.4 PLUS, and find quick tips.
We are here to help solve problems you are having with your IQOS 2.4 PLUS.
IQOS care plus is a service program for you as our customer. You will get access to your own IQOS expert, coverage for your IQOS and a bunch of other benefits. It´s time to enhance your IQOS experience.
Frequently asked questions
Welcome to IQOS
IQOS Services & Support
IQOS Offers & Vouchers
Interested in the IQOS Connect App?
Head over to the Google Play store to download our IQOS Connect App. You can personalize your device settings and view your usage experience. Moreover, it is filled with informative tutorials and helpful advice to care for your IQOS. Be sure to keep your IQOS Connect App updated as we add new features to it frequently.
Still have questions about IQOS?
We are here to help you across multiple channels
IQOS Live Chat
Talk with one of our IQOS Experts live
We will respond within seconds
Available weekdays 08.00-19.00, weekends 10.00-18.00
Online / Offline Start Chat
IQOS on Facebook
Visit our IQOS Facebook page
We will respond in 60 minutes
Available weekdays 08.00-19.00, weekends 10.00-18.00 www.facebook.com/iqos.se/
IQOS Email Support
Send us your query
We will respond within 24 hours
Service available weekdays 08.00-19.00, weekends 10.00-18.00 firstname.lastname@example.org
Find your answer online
Full FAQs available here FAQ
IQOS Phone Support
Want to speak to one of our IQOS Experts? No problem, call us at 020 25 10 10 Available weekdays 08.00-19.00, weekends 10.00-18.00