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Welcome to IQOS Support

Man Holding IQOS 3 White

First steps with IQOS 2.4 PLUS

Using IQOS is easy. Learn how to use, clean, and charge your IQOS 2.4 PLUS, and find quick tips.

IQOS 3 Gold with Charger

Find a solution

We are here to help solve problems you are having with your IQOS 2.4 PLUS.

IQOS Qoach Headset

IQOS Services

We have a lot to offer to you. Explore our full range of IQOS services.

Frequently asked questions

Interested in the IQOS Connect App?

IQOS 2.4+ with Heets Technology

Head over to the Google Play store to download our IQOS Connect App. You can personalize your device settings and view your usage experience. Moreover, it is filled with informative tutorials and helpful advice to care for your IQOS. Be sure to keep your IQOS Connect App updated as we add new features to it frequently.

Google play logo

IQOS 2.4+ with Heets Technology

Still have questions about IQOS?

We are here to help you across multiple channels

IQOS Live Chat

Talk with one of our IQOS Experts live
We will respond within seconds
Available weekdays 09.00-18.00, weekends 10.00-18.00
Online / Offline Start Chat

IQOS on Facebook

Visit our IQOS Facebook page
We will respond in 60 minutes
Available weekdays 09.00-18.00, weekends 10.00-18.00 www.facebook.com/iqos.se/

IQOS on Twitter

Get in touch with IQOS support on Twitter
We will respond in 60 minutes
Available weekends 09.00-18.00, weekends 10.00-18.00 @iqos_support_se

IQOS Email Support

Send us your query
We will respond within 24 hours
Service available weekdays 09.00-18.00, weekends 10.00-18.00 contact.se@iqos.com

IQOS FAQ

Find your answer online
Full FAQs available here FAQ

IQOS Phone Support

Want to speak to one of our IQOS Experts? No problem, call us at 020 25 10 10 Available weekdays 09.00-18.00, weekends 10.00-18.00

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