![Smiling couple hugging outside on a sunny day](https://d35qeh3rfcx0mn.cloudfront.net/images/revamp/Contact/Hero_Contact.png?d=0)
We are never
far away!
Get in touch with us any way you prefer.
We are never far away!
Choose your preferred way of contacting us for support.
Don't worry, we're not robots and we all speak Swedish and English.
Don't worry, we're not robots and we all speak Swedish and English.
Monday to Friday from 08:00 - 19:00
Saturday from 10:00 - 18:00
![close-up shot on iqos duo kit in box](https://dnnfp2w4ej81g.cloudfront.net/WD/ContactUs/two-women-having-coffee.png?d=0)
Or meet us in person!
You can always book an appointment with us or simply drop by one our you nearest IQOS store and say hi!
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Book a simple video call
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Visit our stores
Looking for support?
If you are looking for help getting started with your device, or troubleshooting any issues, you may find the answers in our support section.