Free next day delivery - Order within
Money-back - If not satisfied after use
Please note this website is intended for Sweden, in order to ensure compliance with local legal requirements we need to redirect you to the country you are located in.
CONTINUE
We are never
far away!
Get in touch with us any way you prefer.
Or meet us in person!
You can always book an appointment with us or simply drop by one our you nearest IQOS store and say hi!
-
The best support for you and your IQOS! Our video calls are always one-way calls, you will never show yourself. But, you will see our IQOS Experts that will guide you step by step on how to use and take care of your IQOS.
Book a simple video call
-
Meet our experts at the IQOS stores and let them teach you about IQOS and the special HeatControl Technology behind.
Visit our stores
Looking for support?
If you are looking for help getting started with your device, or troubleshooting any issues, you may find the answers in our support section.