*Please note that for these services your IQOS needs to be registered to your account. You can see how to do this below in response to the question "How do I register my IQOS device?" In order to make a purchase on IQOS.com you need an account.
If you also sign up for communication, you will get following services:
*Please note that this does not include news and offers of tobacco (heatsticks).
The Customer Benefit Program offers the following benefits:
Register your IQOS here
To know more about what is included in Care Plus, you can always contact Customer Care who will be happy to help you further. Contact IQOS Support by phone 020 - 25 10 10 (Monday-Friday from 08.00-19.00 and Saturday-Sunday from 10.00-18.00). You can also send an email to firstname.lastname@example.org, start a chat conversation on our website or ask for help at the closest IQOS store.