IQOS diagnostic tool
Let's fix your IQOS
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Use our IQOS live chat
Chat to our IQOS Experts live.Start Chat
They’re available Monday-Friday 08:00-19:00 and Saturday, Sunday 10:00-18:00 Just send them a message, and they’ll say hello within seconds.
IQOS Phone Support
Do you want to speak to one of our IQOS Experts? No problem, call us at 020 25 10 10 Opening hours Monday-Friday 08:00-19:00 and Saturday, Sunday 10:00-18:00Get in touch
Send us an email
Please send us your queryEmail us
We will respond within 24 hours
Service available Monday-Friday 08:00-19:00 and Saturday, Sunday 10:00-18:00
Find your answer online. Browse our FAQs to see if you can find the answer to your question.FAQ
Visit our IQOS Facebook page and message us with any questions, and we’ll get back to you in minutes.Our Facebook page
Available Monday-Friday 08:00-19:00 and Saturday, Sunday 10:00-18:00