The difference between registering account vs. registering your IQOS

Here at iqos.com you can register both yourself and your IQOS to receive multiple benefits. In order to buy an IQOS and accessories directly from our website you need to register and create an account. Then you can also register your IQOS to participate in the IQOS Customer Benefit Program, which include services such as accidental damage coverage and money-back guarantee. Note that when you order an IQOS through our website it is automatically registered.

Register yourself

When you create an account by registering yourself here at iqos.com you can order an IQOS kit directly through our website. You also need to have an account in order to register your IQOS and benefit from the IQOS Customer Benefit Program. Under “My Account” you check the box for communication to receive information about the latest news and offers from IQOS.

This is how you register:

● Click here to go to the registration page
● Click the button “Register yourself” under “New customer, create an account”
● Fill in your information and agree to the terms of use
● Your account is created

Please note! You will also need to register your IQOS to participate in IQOS Accident Protection and receive other benefits.

Register your IQOS

When you have created an account you can register your IQOS by going to “My Devices” which you can find under “My Account”. Click on “Register a new IQOS” and enter the 12-digit code that you find at the bottom of your IQOS-package. When you order an IQOS through our website it is automatically registered.

By registering your IQOS you receive access to the following:

● 60 days open purchase – Try your IQOS for 60 days and see if the product is for you. If you are not fully satisfied with your purchase you can return it free of charge within 60 days.
● Accident Protection – You are guaranteed a free exchange per article in your IQOS-kit for 12 months.
● International assistance – You can receive international support when you are abroad. ● 10 % off accessories – Buy accessories for your IQOS such as practical cases and protections.
● Access to personal IQOS-expert – Receive help from one of our experts that can help you with troubleshooting your IQOS and show you how the heating device is used.

Contact us at IQOS if you want to know more about the difference between registering yourself and registering your IQOS.