IQOS

Q: Will IQOS no longer have any physical stores in Sweden going forward?

IQOS will no longer have its own physical store in Sweden, but IQOS products can instead be found at several retailers as well as on IQOS.com. There are currently no plans to open a new IQOS store.

Q: Where will I be able to buy IQOS devices in the future?

On IQOS.com you can see our entire range of IQOS devices and accessories, or you can find a physical reseller near you through the 'Find a Store' locator.

Q: If I need help or advice regarding my IQOS device, where can I turn to?

You are welcome to contact our customer support by phone at +46 20 25 10 10.

Will IQOS no longer have any physical stores in Sweden going forward?

Where will I be able to buy IQOS devices in the future?

If I need help or advice regarding my IQOS device, where can I turn to?

We are never far away!

Choose your preferred way of contacting us for support.

Don't worry, we're not robots and we all speak Swedish and English.

Monday to Friday from 09:00 - 19:00
Saturday - Closed
Sunday - Closed

Use our IQOS live chat
Chat with our Customer
Care now
Talk to our support
Get a quick reply on the
phone at +46 20 25 10 10
Call us
Find nearest store
Find an IQOS partner
or reseller near you
Find store

Helpful links

Customer care