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This website is intended only for users of nicotine or tobacco products who are over 18.

This website contains information about our tobacco products and we need your age to make sure that you are an adult in Sweden who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults.
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Your personal IQOS expert

A helping hand in getting to know IQOS.

IQOS coach
IQOS coaching

All the support you need is here

Our team of personal experts can help you when you are getting started. From sharing tips, to helping you with your new device, to being there to answer your questions. Your personal expert is here to guide you with all IQOS related questions you might have.

Let us help you!


We will be with you on the journey. Your personal IQOS expert will be in touch to help you get started. All it takes is a click.

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Let us help you begin your journey

Contact an IQOS expert

We are never far away!
Choose your preferred way of contacting us for support.

Don't worry, we're not robots and we all speak Swedish and English.
Monday to Friday from 09:00 - 19:00
Saturday from 10:00 - 18:00
Sunday - Closed