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Our IQOS Stores

In less than a year, we’ve opened six IQOS stores in Sweden. In December of last year, we opened our fifth store in the iconic ski resort Åre and we recently opened our sixth store in the shopping mall Nacka Forum in Stockholm. We plan to expand even further in 2020 and to open additional stores in both Gothenburg and Malmö. If you have questions about IQOS, need some useful tips and tricks or if you are looking for more general information on how to use IQOS, you’ll get personal support from our in-store IQOS Experts.

Learn more about our heat-not-burn products

You can learn more about our heat-not-burn products in our IQOS stores. IQOS is a new way of using tobacco and a smoke-free alternative for adult smokers who would otherwise continue smoking. Our stores offer product demonstrations for you who are over 18 years old and are looking for an alternative to smoking. Our IQOS Experts will show you how to use IQOS, how the technology works and how to properly charge and clean the device.

Try IQOS for 60 days

We offer a 60 days money-back guarantee on your first IQOS purchase if you would like to try IQOS before you make up your mind. If you’re not satisfied after 60 days, simply return the device and you’ll get your money back.

You can also order your IQOS online and we’ll arrange home delivery or delivery to the nearest parcel shop at no extra cost.

Try IQOS for 60 days >

Looking for us?

Store Finder will help you with directions! Use the filters, enter location or zip code in the search field to find your nearest IQOS Store or retailer.

Go to Store Finder >

Have a question? Please contact our IQOS Customer Care team on 020-25 10 10, via Chat or send us an email.

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This website is intended only for users of nicotine or tobacco products who are over 18.

This website contains information about our smoke-free products and we need your age to make sure that you are an adult in Sweden who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults. Please visit the Important Information page of this website for further risk information.