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Free & quick delivery Free & quick delivery - 1-3 working days
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International Assistance

Get support when you're away from home.

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A couple taking a walk

International assistance

Travel with ease and worry-free. Whether you’re on holiday or work-trip, we’re only a call away.

Get International Assistance

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You’re never overlooked overseas

If your IQOS device breaks or stops working while you’re away from home, it’s not the end of the world. If your device is still under its warranty, we’ll get a replacement for you.

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Available in over 65 countries

Europe. The Middle East. Asia. Latin America. Africa. Wherever you may be, International Assistance service covers 65 countries across five continents.

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There for you as you travel

Your device might already be registered , but if it’s not, register here to benefit from our international assistance service, when you're away.

Get international assistance

FAQs about IQOS

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