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Money-back on IQOS devices - If not satisfied after use
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Help us reduce electronic waste.
We've joined forces with the IQOS community to reduce electronic waste and give their pre-owned devices a second chance.
We are refreshing them to our highest standard so you can switch to IQOS at a more affordable price and enjoy real tobacco taste and satisfaction.
Wondering how we make used IQOS devices fresh again?
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Aesthetic check We replace parts that are worn down.
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Battery check If it's not in top condition, we replace it with a new one.
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Firmware check We ensure the devices are running the latest Firmware.
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Sanitation With a serious clean inside out, we make sure all devices are good as new.
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Warranty All the IQOS Refreshed devices have the same warranty as a new one.
IQOS ILUMA Refreshed
Pre-owned. Pre-loved.With all the services of a new device.
New IQOS Device
IQOS Refreshed Device
12 months
12 months
Helpful information
It is a pre-owned device that meets the quality criteria needed to be refreshed and then reused by a new owner. Our IQOS Refreshed devices Initiative allows us to reduce electronic waste, but also to offer an IQOS device at a more affordable price for - adult smokers.
IQOS Refreshed preowned devices are good as new. IQOS Refreshed devices go through stringent technical and cosmetic inspection. They are thoroughly cleaned, sanitized and the firmware is updated. They are also rigorously tested to make sure they meet our quality standards before being repackaged for a new owner. Several cosmetic and functional components may also be replaced.
IQOS Refreshed devices are covered by the same one-year voluntary manufacturer warranty as a new device and come with all accessories and user documents. Upon registration, they benefit from the same care services as a new device.
Just visit iqos.com or IQOS stores to purchase your IQOS Refreshed device.
How can you purchase yourIQOS Refreshed device?
At your nearest store
Get advice from an expert and see the device beforehand.
Find your nearest store