Your first steps with IQOS

Getting started with your IQOS 3 MULTI

1. Press and hold down the button on your IQOS 3 MULTI for one second until you see the light at the bottom. No light? No problem. Hold down the button for an extra four seconds. Still no luck? Try charging your IQOS with the IQOS AC power adaptor and cable.

2. Rotate the lid and gently insert your heatstick, be careful not to twist it.

3. Press and hold down the button until you feel a vibration and see the light. When the light stops flashing and you feel your device vibrate twice, it's ready to use.

4. When the light fades out, remove the used heatstick and recharge your device so it's ready for next time.

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Cleaning your IQOS 3 MULTI

1. Wait for your IQOS 3 MULTI to cool down and take off the Cap.

2. Tap out any loose tobacco stuck inside your IQOS 3 MULTI, then insert the cleaning tool. Once in, gently twist two or three times before carefully removing it.

3. Clean your device as often as you can. Remember to avoid the heating blade, and don't forget to clean the Cap top to bottom too. A cleaner device makes for a better taste experience. It's as simple as that.

Watch tutorial