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Free & quick delivery Free & quick delivery - 1-3 working days
Money-back on IQOS devices Money-back - If not satisfied after use

All yourServices and benefits
in one place.

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This is our treat to you as you take the next step on your journey with IQOS.
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If IQOS is not for you, return it within 60 days.

Have a go at a future without smell of smoke. Order to your home or visit our stores

  • Try IQOS at home

    Get the feel of IQOS in your own home and book a video call with instructions on how to get started. You can return anytime during your 60 day-period.
  • Discover IQOS in-store

    Meet the experts at the IQOS stores and let them guide you through the IQOS universe and the special HeatControl™ Technology behind it.
  • Looking to return?

    We’ve got you. See how you return your IQOS right here.
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Register for extended IQOS warranty.

For extended IQOS warranty coverage at no extra charge, simply register your IQOS device online within 30 days after purchase – it's FREE!

  • Register your device to get

    • 1 extra year of IQOS warranty coverage for manufacturer defects.
    • Accidental Damage protection – reserved for IQOS ILUMA i PRIME users (1-time replacement within the warranty period).
    • International assistance when you travel in more than 90 countries where IQOS operates.
  • Help me!

    Click here to get support from one of our several help channels
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International assistance.

We offer international assistance, when you register your IQOS. Call us any time, if you need our help.

  • Travelling abroad

    Never worry! We are present, even when you are far away. Call us if an issue occurs while you’re abroad and we will help you out!
  • 60+ countries

    International assistance is offered in more than 60 countries. Read more to find our shops and services.

Read more

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Your VIP-offers.

Get more treats as an extra privilege*. These are our deals:

  • Get 100 SEK discount

    Become part of our IQOS-family and claim 100 SEK off on your first IQOS.
  • Exclusive deals

    Register your device and sign up to our tribe to get special offers.

See all offers