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Welcome to IQOS Support
First steps with IQOS
Using IQOS is easy. Learn how to use, clean, and charge the IQOS, as well as learning some quick tips.
IQOS Care Plus
IQOS care plus is a service program for you as our customer. You will get access to your own IQOS expert, coverage for your IQOS and a bunch of other benefits. It´s time to enhance your IQOS experience.
Frequently Asked Questions about IQOS
Still have questions about IQOS?
We are here to help you across multiple channels
IQOS Live Chat
Talk with one of our IQOS Experts live
We will respond within seconds
Available weekdays 08.00-19.00, weekends 10.00-18.00
Online / Offline
Start Chat
IQOS on Facebook
Visit our IQOS Facebook page
We will respond in 60 minutes
Available weekdays 08.00-19.00, weekends 10.00-18.00
www.facebook.com/iqos.se/
IQOS Email Support
Send us your query
We will respond within 24 hours
Service available weekdays 08.00-19.00, weekends 10.00-18.00
contact.se@iqos.com
IQOS FAQ
Find your answer online
Full FAQs available here
FAQ
IQOS Phone Support
Want to speak to one of our IQOS Experts? No problem, call us at 020 25 10 10 Available weekdays 08.00-19.00, weekends 10.00-18.00