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Money-back on IQOS devices - If not satisfied after use
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IQOS troubleshooting
Get to know our newest tool for keeping your IQOS fresh or read your way to a fix.
IQOS App
We all enjoy a free upgrade to first class, so this is for you: Get ready for better battery life and brand new features Download our new app today and upgrade your IQOS!
Your benefits package
Did you register your IQOS yet? This is why you should!
Your personal IQOS coach
Start your IQOS experience by switching from cigarettes with your personal IQOS coach.
Rapid replacement
If you are entitled for replacement, with our rapid replacement service you won’t have to wait too long for a new device to arrive without having to leave your home.
International assistance
We offer replacement of your non-functional IQOS in countries, where IQOS is available.