IQOS ILUMA i ONE - FAQs

QOS ILUMA ONE and IQOS ILUMA i ONE are smoke-free alternatives to cigarettes, which use our bladeless SMARTCORE INDUCTION SYSTEM. IQOS ILUMA i ONE is the compact all-in-one model in the IQOS ILUMA i range – the next generation of IQOS ILUMA heating devices.

Unlike IQOS ILUMA ONE, the new IQOS ILUMA i ONE comes with the new advanced FLexPuff feature that may extend your experience with 4 extra puffs*, depending on your usage patterns, for a personalised and flexible experience.

*FlexPuff is designed to work with tobacco sticks. Activation and number of puffs depend on individual usage patterns, thus extra puffs might not apply to all adult consumers and/or experiences.

To find your nearest IQOS partner store or retailer where you can buy IQOS ILUMA i ONE, use our store locator

From the outside, there are no aesthetic differences between the new generation IQOS ILUMA i ONE and its predecessor IQOS ILUMA ONE. However, the main distinction is on the inside: IQOS ILUMA i ONE has the new advanced FlexPuff feature built in to extend your experience with 4 extra puffs*, depending on your usage patterns. When buying IQOS ILUMA i ONE, look for the 'i' in the device name. *FlexPuff is designed to work with tobacco sticks. Activation and number of puffs depend on individual usage patterns, thus extra puffs might not apply to all adult consumers and/or experiences.

IQOS ILUMA i ONE is the compact model of the next generation of bladeless IQOS ILUMA heating devices. This design prioritises convenience with the Holder and Pocket Charger both neatly encased in a single unit, ideal for on-the-go smoke-free enjoyment.

Unlike its predecessor, IQOS ILUMA i ONE has the new advanced FlexPuff feature which may extend your experience with 4 extra puffs*, depending on your usage patterns.

*FlexPuff is designed to work with tobacco sticks. Activation and number of puffs depend on individual usage patterns, thus extra puffs might not apply to all adult consumers and/or experiences.

The IQOS ILUMA i ONE is designed to provide you with up to 20 consecutive experiences from a single full charge. Each experience lasts up to 6 minutes or 14 puffs (whichever comes first), including 20 seconds of preheating time. Depending on your usage patterns, you may gain 4 extra puffs* with the FlexPuff feature. *FlexPuff is designed to work with tobacco sticks. Activation and number of puffs depend on individual usage patterns, thus extra puffs might not apply to all adult consumers and/or experiences.

The IQOS ILUMA i ONE is designed to provide you with up to 20 consecutive experiences from a single full charge. Each experience lasts up to 6 minutes or 14 puffs (whichever comes first), including 20 seconds of preheating time. Depending on your usage patterns, you may gain 4 extra puffs* with the FlexPuff feature. *FlexPuff is designed to work with tobacco sticks. Activation and number of puffs depend on individual usage patterns, thus extra puffs might not apply to all adult consumers and/or experiences.

No, you cannot use IQOS ILUMA i ONE with HEETS tobacco sticks.

IQOS ILUMA i devices are designed to be used only with SMARTCORE STICKS (TEREA, LEVIA, SENTIA) as they work together in an exclusive system.

Do not use IQOS ILUMA i ONE and SMARTCORE STICKS with previous IQOS generations as this may cause damage to your device.

Do not ingest or disassemble SMARTCORE STICKS. This product contains a sharp metal part which can cause serious injury if swallowed. Keep out of reach of children. More information on www.iqos.com.