IQOS ILUMA i PRIME - FAQs

IQOS ILUMA PRIME and IQOS ILUMA i PRIME are smoke-free alternatives to cigarettes, which use our bladeless SMARTCORE INDUCTION SYSTEM. IQOS ILUMA i PRIME is the premium model with a wrap closure in the IQOS ILUMA i range – the next generation of IQOS ILUMA heating devices.

Unlike IQOS ILUMA PRIME, the new IQOS ILUMA i PRIME features a Touch Screen which shows information about your experience. You can easily check the preheating status, the remaining time left for your experience, and number of available experiences. IQOS ILUMA i PRIME also has a range of new advanced features designed to tailor your experience to your preferences. These include:

Pause Mode: Pause your experience, giving you the flexibility to use the device according to your preferences.
FlexPuff: Adapt your experience to your usage patterns for a personalised and flexible experience.
FlexBattery: Adjust the battery mode of the Holder to either Performance Mode or Eco Mode, for Holder battery usage according to your preferences.

To find your nearest IQOS Store or retailer where you can buy IQOS ILUMA i PRIME, use our store locator

As part of the next generation of IQOS devices, IQOS ILUMA i PRIME is equipped with a new Touch Screen so that you can quickly see information about your experience. You can easily check the preheating status, the remaining time left for your experience, and number of available experiences. With IQOS ILUMA i PRIME, you will also enjoy advanced features, such as:

- Ability to pause your experience and resume it with Pause Mode.
- Flexible experiences with the FlexPuff feature.
- Adaptable Holder battery with 2 FlexBattery Modes.

IQOS ILUMA i PRIME is the premium model of the next generation of bladeless IQOS ILUMA heating devices. It's designed with a new Touch Screen to quickly get information about your smoke-free experience.

Stay informed at a glance with real-time updates on your preheating status, time left for your experience, and the number of available experiences. With IQOS ILUMA i PRIME, you will also enjoy advanced features, such as:

- Ability to pause your experience and resume it with Pause Mode.
- Flexible experience that adapts to your usage patterns with FlexPuff feature.
- Adaptable Holder battery with 2 FlexBattery modes.

IQOS ILUMA i PRIME uses our SMARTCORE INDUCTION SYSTEM to heat tobacco without burning it. Simply insert a SMARTCORE STICK into the bladeless Holder, which heats the tobacco stick at its core to provide a smoke-free experience with authentic tobacco taste, no ash, and no cleaning. IQOS ILUMA i PRIME offers up to 20 uses per full charge. You can enjoy up to 3 consecutive uses from a fully charged Holder (in Performance Mode without a pause) with each experience lasting up to 6 minutes or 14 puffs, whichever comes first. Each session starts with a 20-second preheating period to ensure optimal performance and satisfaction.

The IQOS ILUMA i PRIME Holder is designed to provide you with up to 3 consecutive experiences (in Performance Mode without a pause). Each experience lasts up to 6 minutes or 14 puffs (whichever comes first), including 20 seconds of preheating time. Depending on your usage patterns, you may gain 4 extra puffs* with the FlexPuff feature. *FlexPuff is designed to work with sticks. Activation and number of puffs depend on individual usage patterns, thus extra puffs might not apply to all adult consumers and/or experiences. FlexPuff does not activate when pause is used.

No, you cannot use IQOS ILUMA i PRIME with HEETS tobacco sticks. IQOS ILUMA i PRIME devices are designed to be used only with SMARTCORE STICKS (TEREA, LEVIA, SENTIA) as they work together in an exclusive system. Do not use IQOS ILUMA i PRIME and SMARTCORE STICKS with previous IQOS generations as this may cause damage to your device. *Do not ingest or disassemble SMARTCORE STICKS. This product contains a sharp metal part which can cause serious injury if swallowed. Keep out of reach of children. More information on www.iqos.com.

The IQOS ILUMA i PRIME Holder is designed to provide you with up to 3 consecutive experiences (in Performance Mode without a pause). Each experience lasts up to 6 minutes or 14 puffs (whichever comes first), including 20 seconds of preheating time. Depending on your usage pattern, you may gain 4 extra puffs* with the FlexPuff feature. A fully charged IQOS ILUMA i PRIME Pocket Charger offers up to 20 consecutive uses without the need to recharge. *FlexPuff is designed to work with tobacco sticks. Activation and number of puffs depend on individual usage patterns, thus extra puffs might not apply to all adult consumers and/or experiences. FlexPuff does not activate when pause is used.