In an addition to these payment methods, you can pay instantly with Swish
You will receive a tracking number when your order on its way so you can follow it. If you did not receive it, please contact IQOS Support by phone 020 - 25 10 10 (Monday-Friday from 08.00-19.00 and Saturday-Sunday from 10.00-18.00). You can also send an email to contact.se@iqos.com, start a chat conversation on our website or ask for help at the closest IQOS store.
If you place a new order with the correct shipping address, we will refund the wrong order as soon as we have received it to our warehouse.
If you place a new order with the correct shipping address, we will refund the wrong order as soon as we have received it to our warehouse.